RushCard Customers Still Without Cash, Russell Simmons Parties

Entertainment | Camille Travis | 11/02/2015 | 08:00 AM EST

Simmons enjoys Halloween while RushCard customers are still unable to access their funds

It was a happy Halloween for Russell Simmons who threw on his Adidas gear to celebrate the ghoulish holiday. Unfortunately, the same couldn't be said for RushCard customers who are headed into the fourth straight week with no access to their funds.


Over the weekend, the hip-hop mogul posted an image to Instagram showing his costume and asking fans if he could spend just one night outside the RushCard offices. Simmons has been hard at work trying to fix a technical glitch which prevented thousands of RushCard users from accessing their money.


"Haven't been out except for Rushcard offices and yoga for 15 days my uniform is calling," Simmons said, sharing a picture of an Adidas track jacket and a gold chain. "'Can I get a pass?"


He added, "One night out. Back to work tomorrow FYI. all direct deposits were posted."


Seemed like harmless fun, right? Wrong. RushCard customers took over the comments section, expressing their anger over Simmons heading to a party while there were still without money.


"Russell I hope you have fun at the party, your customers including my 73 year mother are screwed as of this morning, #namaste," one commenter wrote.


Another stated, "Your post is wrong my husband still don't have his [direct deposit]."


The post has since been deleted.


Simmons is currently facing a class action lawsuit over the company's negligence, fraud and breach of contract. He has since responded, saying the glitch has been fixed and reimbursement is on the way.


Simmons has also announced a "fee holiday" from Nov. 1, 2015 through Feb. 29, 2016, in which customers will not have to pay the usual fees on their transactions.

 

(Photo: Jesse Grant/Getty Images)

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